Last updated: 17 August, 2026.

1. About these terms

These terms apply to all purchases made through pickldau.com.au, operated by PICKL'D, 34697998940. By placing an order, you agree to these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (ACL) that cannot lawfully be excluded.

2. Our products

These terms apply to all purchases made through pickldau.com.au, operated by PICKL'D, 34697998940 By placing an order, you agree to these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (ACL) that cannot lawfully be excluded.

3. Allergens and ingredients

Full ingredient lists appear on each product page and on every label. Cauli Me Zaatar contains sesame. If you have an allergy or intolerance, please review the ingredients before ordering and contact us at pickldbykop@gmail.com with any questions

4. Pricing and payment

All prices are in Australian dollars (AUD) and include GST where applicable. Prices may change at any time, but changes will not affect orders already placed and paid for. Payment is processed securely at checkout by our third-party payment providers.

5. Shipping and delivery

Shipping within Australia: $15 standard on orders under $50; $5 on orders over $50; free on orders over $100. Because our products are made fresh to order, please allow for preparation time before dispatch; estimated dispatch and delivery timeframes are shown at checkout. Delivery times are estimates only and may be affected by factors outside our control. Please provide a delivery address where someone can receive the order promptly — our pickles are perishable and should be refrigerated on arrival.

6. Storage

For maximum freshness, keep your pickles refrigerated before and after opening and consume within 14 days of opening.

7. Returns, refunds and remedies

As our products are perishable food items made fresh to order, we do not accept returns or provide refunds for change of mind. However, our products come with guarantees that cannot be excluded under the Australian Consumer Law. If a product arrives damaged, spoiled, or otherwise fails to meet a consumer guarantee, please email pickldbykop@gmail.com within a reasonable time (photos help!) and we will provide the appropriate remedy — which may include a replacement or refund — in accordance with the ACL and applicable food safety guidelines.

8. Order issues and cancellations

If you need to change or cancel an order, contact us as soon as possible at pickldbykop@gmail.com. Because products are made fresh to order, we cannot guarantee changes or cancellations once preparation has begun. We reserve the right to cancel and refund an order where a product is unavailable or a pricing or listing error has occurred.

9. Wholesale and stockists

Wholesale supply is subject to separate arrangements agreed with each stockist. Submitting a stockist application does not create a supply agreement.

10. Intellectual property

All content on this website — including the PICKL'D name, logo, mascots, product names, images and copy — is owned by or licensed to us and may not be reproduced without our written permission.

11. Liability

To the extent permitted by law, and subject to your rights under the ACL, we are not liable for indirect or consequential loss arising from your use of this website or our products. Our liability for a breach of a consumer guarantee that can be limited is limited, at our option, to replacing the product or refunding the price paid.

12. General

These terms are governed by the laws of New South Wales, Australia. If any part of these terms is found to be unenforceable, the remaining parts continue in effect. Questions: pickldbykop@gmail.com